Annamaet Petfoods

Return/Refund Policy

In order to be eligible for the 100% refund, you have to meet all of the following criteria:

  • Only eligible for 1.81KG and 2.27KG.
  • Order MUST be made during TikTok live-stream to be eligible.
  • Must inform us to request for refund within 7 days from date of received, through Whatsapp to 88058418.
  • Remaining balance of AT LEAST three-quarter (1.35 for cats/1.7KG for dogs.)
  • Ensure that the “Return/Refund Policy” QR Code sticker is still attached onto the original packaging of the product.
  • Must be in original packaging, with no damage to the packaging and the resealable lock still in working condition.